Quality, Health, Safety and Environment

Our QSHE updates deliver critical information on quality, safety, health,
and environmental practices, keeping you informed about the latest
standards and best practices in the industry. We aim to empower your
business with the knowledge you need to maintain compliance, enhance
operational efficiency, and promote a safe and sustainable work environment.
Stay ahead with our expert insights and ensure your company thrives in a
rapidly evolving landscape.



Roles and responsibilites

At BW HY, we are dedicated to continuous improvements that
enhance customer satisfaction. We developed and implemented
an Integrated Management System (IMS) that ensures compliance
with applicable legislation and supports our BSI certified ISO 9001:2015,
ISO 14001:2015 and ISO 45001:2018 OHS management systems

Knowing we have robust systems and controls installs trust that our
knowledge and skills deliver quality products and ongoing improvements.


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Excellence in Manufacturing:  

Our exceptional quality program ensures best practice manufacturing, incorporating rigorous testing during production to guarantee products are fit for purpose. In addition, our environmental initiatives minimise impact and waste, while prioritising zero harm to employees, customers, suppliers, and the community.

Ocupational Health & Safety

Our aim is to engage all employees and stakeholders in understanding their role in health, safety and wellbeing, through the implementation of user friendly safety system that engages with everyone. Our golden rules underpin our safety programs by identifying risk areas.

BW HY occupational health and safety management system is certificated to ISO 45001:2018 by BSI.

RoSPA overview

RoSPA is a not-for-profit organisation that has worked for more than 100 years to help people recognise and reduce their risk of accidents, at home, on the road, at work and at leisure. Our alignment with RoSPA is for all our employees to live their lives to the full, safely in work and outside.

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Product QC

Our integrated QC and QA programs are crucial ensuring products meet specified requirements and our customer expectations. It helps in maintaining product consistency, reducing defects, and adhering to industry regulations, ultimately maintaining our high customer satisfaction.

Zendesk – Customer Complaint Management

Zendesk is our ticketing system used to management customer interactions and resolve concerns and questions customers may have. It creates a seamless interaction of information and allocates responsibility and tracking throughout the ticket life. This enables us to monitor and measure our performance and identify trends for improvment.

NPD QA Overview

Our NPD QA is essential in developing and validating product designs and complaince. Our team provides a level of reassurance that what is developed actually meets the requirements we set out in the beginning before moving to the manufacturing stage. Embeded within our design and project teams our NPD QA adds value, skills and knowledge to enhance the project success and achieve our customers expectations.

Quality

BW HY core purpose producing products right first time and we are passionately committed to continually improve our quality.

Our aim is to continually improve our quality through a process of improvement, assessment and review along with clearly defined accountabilities and an assurance of risk based internal audit.

BW HY quality management system is certificated to ISO 9001:2015 by BSI.

Sustainability at Brightwell

We recognise our corporate responsibility and are committed to controlling our environmental impacts through compliance with legislation, best practice, citizenship, responsible stewardship and continual improvement through our Sustainability Strategy.

We will help to secure a safer future by being more sustainable in how we develop, manufacture and deliver our products to our customers. By reducing materials, reusing when possible, and working with approved recycling partners, we’re committed to minimising our environmental impact.

BW HY envionmental management system is certificated to ISO 14001:2015 by BSI.

Environment Social Governance

BW HY is committed to acting with integrity and meeting the highest corporate standards. We have a adopted a number of policy statements as part of our overall compliance frameworks and the Senior Leadership Team oversee the compliance frameworks.

Sustainability

As a business, we continue to strive to do as much as we can to make the world safer, for today and tomorrow, aiming to have a positive impact on people and the planet, whilst enabling our customers to make more responsible choices, purchase decisions and meet their own sustainability goals

Product Carbon Footprint

Our product ranges are examined and a detailed assessment of their components and subsequent impact to the environment. This has allowed us to individually assess each products CO2 footprint.

Carbon reduction:

We are taking action to reduce emissions from our direct operations (Scope one and two emissions).

Minimal operational waste:

We are reducing packaging and waste in our own operations and throughout our supply chain and have eliminated waste going to UK landfill.

Recycled material

We are committed to reducing the amount of packaging we use, and where packaging is necessary, we have increased the recyclable elements. We instigated reuse policy within the manufacturing process; from plastic bags, carboard boxes, upto regrinding our internal scrap for recycling.

Quality Safety Health Environmental (QSHE)

We developed and implemented an Integrated Management System (IMS) that ensures compliance with applicable legislation and supports our BSI certified ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 OHS management systems.

Our product ranges are certified to multiple external compliance and regulatory standards that includes UL, ASSE, ACS, VA, Watermark and DVGW. Our confidence in achieving and maintain these certifications installs great assurance to our customers that our products are safe to use around the world.

Coordinated measurement machine (CMM)

Accelerated life testing of pumps

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Extended functionality test

Prototype testing

Customers’ chemical compatibility testing

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Compliance testing

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Firmware testing

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Software testing

Mechanical life testing